Terms of Use

Sheger Cars - Terms of Use
Last Updated: June 8, 2025

1. Acceptance of Terms
   By using Sheger Cars, you agree to these Terms. If you disagree, do not use the app.
2. User Roles & Listings
   A. Free Listings (Non-Premium Users)
   • Owners (Selling Personal Vehicles):
     • Must submit ownership documents (e.g., vehicle title, ID) even for free listings.
     • Listings appear under "Listing by Owners" if documents are submitted.
     • If documents are not submitted, listing is automatically classified as Broker.
     • Can verify their account with ID and car document to get a verified badge (no payment required).
   • Shop Owners (Dealerships):
     • Must submit business license/shop registration even for free listings.
     • Listings appear under "Listing by Shop Owners" if documents are submitted.
     • If documents are not submitted, listing is automatically classified as Broker.
     • Can verify their account with business/shop documents to get a verified shop owner badge (no payment required).
   • Brokers:
     • No documents required for free listings.
     • All listings appear under "Brokers".
     • Can submit ID to get a verified broker badge (no payment required).
   B. All Free Listings:
   • All free listings require admin review and approval before publication.
   • If a seller (Owner/Shop Owner) does not submit required documents, admin will automatically classify the listing as Broker.
   • Listings may be rejected for suspicious/fake details or wrong seller role. Rejection includes a written reason sent to the user.
3. Premium Features
   A. Privileges:
   • Auto-Approval: Listings go live instantly after document/payment submission, but are still subject to admin review.
   • Profile Badge: Verified checkmark displayed.
   • Enhanced Visibility: Other listings by the same seller appear as "Suggested".
   • Vlog Access: Can post car-related content (reviews, "I Want to Buy" requests).
   B. Post-Approval Monitoring:
   • Admins can reject or delete auto-approved posts after publication if issues are found (fraud, legal violations, etc.).
   • Seller will be notified with a detailed rejection reason.
4. Universal Rules
   
   • All users must provide accurate documents when required.
   • All users can appeal rejections via kalt41585@gmail.com.
   • Repeated violations may result in account suspension.
   • Admins reserve the right to reclassify listings (e.g., Owner → Broker if docs missing) and ban users for circumventing rules.
5. Prohibited Conduct
   
   • Submitting fake documents.
   • Misrepresenting seller role (e.g., claiming to be an owner without proof).
   • Fraudulent listings, fake reviews, or harassment.
   • Circumventing Sheger Cars for direct payments.
6. Listing Content Restrictions
   A. Contact Information:
   • Allowed: Phone numbers only in the dedicated contact field (automatically shown to users under your listing).
   • Prohibited: Adding phone numbers/emails in photos, descriptions, or videos. Writing contact info as text (e.g., "Call 09XX..."). Violations: Listings will be rejected or edited by admins.
   B. External Links:
   • Strictly Forbidden: URLs in descriptions/photos (e.g., "Visit mywebsite.com"), social media handles, redirects to payment/promotional sites.
   • Links will not open in the app (blocked automatically). Listings with links will be rejected or deleted without warning.
   C. Enforcement for All Users:

   Violation	1st Offense	Repeat Offense
   Hidden contact info	Listing edited/rejected	7-day suspension
   External links	Immediate deletion	30-day suspension

Listing Classification Flowchart

• Listings are classified by Seller Type: Owners, Brokers, Dealerships.
• Further filtered by Fuel Type: Electric, Gas/Diesel.
• And by Payment Method: Cash, Bank-Financed.
• All free listings reviewed by admin before approval.
• Owners/Shop Owners must submit documents for proper classification.
• Without documents, listings are classified as Broker.
• Premium listings are auto-approved but still reviewed and can be rejected/deleted with reason.

Play Store Disclosure

• Secure Communication: Sellers and buyers connect ONLY through Sheger Cars' protected contact system. Users can call, message, or make appointments with each other in-app, but all transactions and payments must be completed physically, outside the app. No online or in-app payments are allowed for buying cars of any seller type.
• For support or appeals, contact kalt41585@gmail.com.

Tips & User Experience

• "Pending Approval" status is visible in user profiles for all free listings.
• Admins can write rejection reasons and notify users via popup and profile notifications.
• Users cannot add external links or phone numbers in listing descriptions or photos.
• Admins have tools to remove or edit violations and reclassify listings as needed.
• Users can report hidden contact info or suspicious listings for review.